If you wish to process a return please find the process and steps to take below:
*Please note all returns will be accepted only if the ARTWORK is in its original condition and within 5 days of receiving it. The CDAG team will check the ARTWOR to verify its condition and then proceed with the return.
Please email Closed Door Art Gallery at firstname.lastname@example.org within 5 days of receiving the merchandise to notify us about your return.
- A confirmation email will be sent to you. Please note; for national and international orders, return-shipping costs are the responsibility of the customer.
- Fill out the Return Form enclosed in your email.
- The CDAG team will check the ARTWORK to verify its condition.
- The ARTWORK must be return in the original shipping box.
- Refunds will be processed within 3-5 days of receiving and approving the returned ARTWORK. Please note, refunds usually take between 7-14 business days to show on your bank statement depending on your bank.
If you have any other questions regarding our Return and Exchange Policy, please contact us at: email@example.com